24 Month Warranty

QANTYM WARRANTY

The following QANTYM limited warranty (“QANTYM Warranty”) applies to original QANTYM watches purchased in the original labelled (the “QANTYM Watch”).

1. WHAT THE QANTYM WARRANTY COVERS AND DURING WHAT PERIOD

Under this QANTYM Warranty, QANTYM guarantees its QANTYM Watch against defects in manufacturing and materials for a period of twenty-four (24) months from the date of original retail purchase (the “Warranty Period”). The QANTYM Warranty is only applicable to watches purchased from the official QANTYM webpage or an authorized reseller. QANTYM will provide for repair or replacement of your QANTYM Watch or part free of charge according to the QANTYM Warranty terms. Please note that the rights conferred by the QANTYM Warranty are in addition to the rights and remedies provided by consumer laws and regulations in your applicable jurisdiction. As such, the QANTYM Warranty and its benefits are in addition to, and not instead of, rights provided by the applicable consumer law.

FOR AUSTRALIAN CONSUMER: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

2. LIMITATIONS TO THE QANTYM WARRANTY (WHAT IT DOES NOT COVER)

The QANTYM Warranty does not cover: (a) non- QANTYM Watches, (b) batteries, straps, link bracelets or glass, (c) routine maintenance and cleaning, (d) damage of any kind if there is evidence that the damage was caused by an accident, improper use or mishandling of any part of the watch, handling that is inconsistent with the instructions or guidelines included with your QANTYM Watch, lack of care or improper maintenance, tampering, abuse, wear and tear, or any other factor than a defect in the QANTYM Watch’s manufacturing or material(s), (e) water penetration caused by use in conflict with the QANTYM Watch’s ATM (Atmospheres) mark, (f) damage resulting from repair, service, or alteration by anyone other than an authorized QANTYM retailer or service provider. Further, the QANTYM Warranty shall become void if the serial number engraved on the watch’s case is missing or has been erased, altered, falsified, replaced, defaced, or made illegible.

3. WHAT WE WILL DO IN THE EVENT OF A WARRANTY CLAIM UNDER THE QANTYM WARRANTY

If during the Warranty Period you submit a claim falls under this QANTYM Warranty, QANTYM will, at its discretion: (a) repair the QANTYM Watch using new and/or previously used parts that are equivalent to new in performance and reliability; or (b) replace the QANTYM Watch with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability. For warranty claim submitted in a country other than the country of purchase for the QANTYM Watch, QANTYM may repair or replace the QANTYM Watch and/or parts with comparable QANTYM Watch’s and/ or parts that comply with local standards. You will not be charged for the repair or replacement under this QANTYM Warranty if your warranty claim within the scope of this QANTYM Warranty. Furthermore, QANTYM will be responsible for the costs of return shipping and handling for QANTYM Warranty. If the QANTYM Warranty is not applicable, void or rejected, QANTYM will notify you accordingly and you may decide whether to proceed with the repair or replacement, or if you wish to have your watch returned. If you decide to proceed, you will be charged for part or all of any repair or replacement, including costs of return shipping and handling.

4. HOW TO OBTAIN OUR REPAIR SERVICE

To obtain repair or replacement of your QANTYM Watch under this QANTYM Warranty, please contact QANTYM by using the following the “Contact Us” page on the QANTYM website.  Furthermore, in order to obtain repair or replacement under this QANTYM Warranty, the returned QANTYM Watch must be accompanied by a proof of purchase (i.e. receipt or the original QANTYM warranty card/certificate that was included with the QANTYM Watch in the original packaging at the time of purchase duly completed, dated, stamped and signed by an authorized QANTYM store or retailer). If and when sending your QANTYM Watch for repair or replacement, you must ensure it is packaged carefully to avoid any damage during shipping.

5. LIMITATION OF LIABILITY

Except as provided in this QANTYM Warranty and to the maximum extent permitted by law, QANTYM is not responsible for any direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to loss of use; loss of revenue; loss of actual or anticipated profits (including loss of profits on contracts); loss of business; loss of opportunity; loss of goodwill. Subject to the applicable laws and regulations, the maximum liability of QANTYM for breaching any written or implied warranty with respect to the QANTYM watch shall not exceed the retail purchase value of the QANTYM watch.

This warranty was last updated 1 August 2023